Privacy Policy – TotalAutoCare
At TotalAutoCare, our customers come first. We are committed to providing honest, upfront, and hassle-free services. Protecting your privacy and safeguarding your personal information is a top priority.
By using our website (https://totalcarewarranty.co/), you agree to the terms outlined in this Privacy Policy (this “Agreement”). If you do not agree, please discontinue use of our website.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name, address, phone number(s), and email address
Vehicle details and state of residence (used to determine eligibility for coverage)
Please note: We currently do not offer coverage to residents of California.
We may also collect information automatically when you use our site, such as:
IP address
Browser type and version
Navigation history on our website
How We Use Your Information
We use collected information to:
Provide accurate warranty quotes and customer support
Respond to your inquiries
Send notifications related to your accounts or transactions
Share marketing communications from TotalAutoCare, partners, and advertisers
Improve website functionality, services, and user experience
We may use non-personal information (such as navigation history or cookies) for analytics and targeted advertising.
SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from TotalAutoCare regarding warranty updates, customer care, account notifications, service reminders, promotions, and related services.
Messaging frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS.
For assistance, reply HELP or visit https://totalcarewarranty.co.
We do not share, sell, or rent your SMS opt-in information or phone number to third parties for marketing purposes.
Security
We implement reasonable security measures to protect the personal information you provide. However, no electronic transmission or storage system is 100% secure. Therefore, we cannot guarantee absolute security of your data.
Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it immediately.
Ownership of Feedback
Any comments, feedback, or suggestions submitted through our website become the property of TotalAutoCare. By submitting feedback, you grant us full rights to use it for any purpose without compensation.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect new services or changes in our practices. Significant updates will be announced on our homepage so you can review the revised policy.
Contact Us
If you would like to update or remove your information, change communication preferences, or have any questions, please contact us:
TotalAutoCare
Address: 495 Raritan Street, Sayreville, NJ, 08872
Email: support@totalcarewarranty.co
General Support: (888) 350-9089
You may also opt out of email communications (allow up to 10 business days for processing).